Privacy Policy

Privacy Policy

Flash Detailing, LLC Privacy Policy. Last updated: 06/17/2025 This Privacy Policy describes how Flash Detailing, LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://flashdetailingmd.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the Services user, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any Services.

Changes to This Privacy PolicyWe may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps applicable law requires. How We Collect and Use Your Personal InformationTo provide the Services, we have collected personal information about you from various sources over the past 12 months, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. What Personal Information We CollectThe types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect. Information We Collect Directly from You

Information that you directly submit to us through our Services may include:- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

- Account information, including your username, password, and security questions.

- Shopping information, including the items you view, put in your cart, or add to your wishlist.

- Customer support information, including the information you choose to include in communications with us, such as when sending a message through the Services. Some Services features may require you to provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information We Collect through CookiesWe also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services. Information We Obtain from Third PartiesFinally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

- Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, to perform our contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. This Privacy Policy will apply to any information we obtain from third parties. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the Third Party Websites and Links section below.How We Use Your Personal Information

- Providing Products and Services. We use your personal information to provide you with the Services and perform our contract with you, including processing your payments, fulfilling your orders, and sending notifications related to your account. 

We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you use the Services and register an account, you must keep your account credentials safe. We highly recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. - Communicating with you. We use your personal information to provide you with customer support and improve our Services. It is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you. Cookies Like many websites, we use Cookies on our Site. We use cookies to power and improve our Site and Services (including remembering your actions and preferences), run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please remember that removing or blocking cookies can negatively impact your user experience and cause some of the services, including certain features and general functionality, to work incorrectly or be unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners. How We Disclose Personal InformationIn certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

 With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

Some service features may require you to provide us with direct information about yourself. You may elect not to provide this - With business and marketing partners to provide services and advertise to you.  Our business and marketing partners will use your information in accordance with their privacy notices.

- When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any relevant terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months, disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information": Category: - Identifiers such as basic contact details and specific order and account information

- Commercial information such as order information, shopping information, and customer support information - Internet or other similar network activity, such as Usage Data Categories of Recipients:- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

- Business and marketing partners

- Affiliates We do not use or disclose sensitive personal information to infer your characteristics. We have "sold" and "shared" (as those terms are defined in applicable law) personal information over the preceding 12 months to engage in advertising and marketing activities, as follows. Category of Personal Information - Identifiers such as basic contact details and specific order and account information

- Commercial information such as records of products or services purchased and shopping information - Internet or other similar network activity, such as Usage Data Categories of Recipients - Business and marketing partnersUser Generated Content The Services may enable you to post product reviews and other user-generated content. Submitting user-generated content to any public area of the Services will be public and accessible to anyone. We do not control who will have access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties. Third-Party Websites and Links Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or a third party. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. - With business and marketing partners, to provide services and advertise to you.  Children’s Data The Services are not intended for use by children, and we do not knowingly collect any personal information about them. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age. Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

STILL NOT SURE?

Frequently Asked Questions

How much will the deposit be?

The deposit will be $15 and will be required to secure your slot on our calendar.

Is the deposit used as credit to my full price?

Yes, the deposit is used towards the final price of your detail service. We aren't charging you anything extra; we simply subtract the deposit from the final price.

Can’t you just schedule my appointment without a deposit?

We want your business and will make you our priority when servicing. However, we can’t secure any appointments without a deposit. Even though we trust all clients will be available for their appointments, it is not in our best interest to risk cancellations and no-shows. 

What if the weather is bad? Do I get my deposit back?

Weather plays a huge role in being mobile and working outdoors; if the weather is bad and we cannot operate, we will contact you to reschedule, and you will not be charged another deposit fee. 

What if something comes up, and I must Cancel at the Last Minute?

If you cancel or reschedule your detailing appointment more than 24 hours before it is scheduled, we will hold the deposit fee, and no new deposit will be required for the next detail appointment. If you need to cancel/reschedule within 24 hours of your appointment, a new deposit must be made on the new appointment. Same-day cancellations will not be accepted or refunded.